Tickets are a way to track issues and risks right from your Cloud Coach supported Salesforce organization. To make use of tickets, users must understand the basic operations Cloud Coach supports when using tickets. Learning Objectives: Understand what tickets are. Understand basic ticket operations. Understand that time can be entered on tickets


Cloud Coach meetings provide powerful collaboration tools that can be linked to many different items and objects in your organization. Cloud Coach meetings include minutes, assigned resources, and other functionalities that we will go over in this lesson. Learning Objectives Ability to create meetings in the Project app, My Day, and within the Meetings tab